Civic Rescue purchases your home directly. We issue a Rescue Certificate — court-ready proof of a contracted sale with proof of funds and a fixed completion date — that can be presented to a court or your lender's workout team the same day. Written offer within 24 hours of your call. Completion in 7–14 days.
This helps us understand how urgently we need to act for you.
This page is for homeowners facing eviction by their mortgage lender. If you are a tenant being evicted by your landlord, Citizens Advice can help: 0800 144 8848.
Judges and lender workout teams respond to one thing above everything else: a contracted sale with a credible, funded buyer and a fixed completion date. Not a phone call. Not a promise. A document.
Our platform generates that document the moment your offer is accepted — formally verifiable, court-ready, and lodged with our solicitors within the hour.
Signed letter confirming our unconditional intent to purchase at the agreed, fixed price.
Solicitor-verified confirmation that purchase funds are available, unencumbered, and dated.
A signed Memorandum of Sale showing the exact date your lender receives full settlement.
A pre-drafted court application our solicitors submit directly to request suspension of proceedings on your behalf.
We can have this documentation ready within 24 hours of your call.
Call 0800 135 7004 — FreeNot every homeowner needs the same solution. We'll talk you through both options honestly — and tell you which one protects more of your equity, even if that's not the faster route for us.
A single conversation is all we need. No forms, no credit checks, no pressure. We'll tell you honestly whether we think we can help before you share anything further.
Based on an independent desktop valuation. The number is clear, fixed, and confirmed in writing — no fees deducted at completion, no last-minute changes.
We manage all legal conveyancing through our own solicitors at no cost to you. You don't need to find, instruct, or pay anyone. Everything is handled on your behalf — keeping the process as simple and fast as possible.
Proof of Funds, Memorandum of Sale, 14-day completion timeline — formal documentation our team can present directly to a court or lender to stay proceedings on your behalf.
We complete on vacant possession. Mortgage cleared, arrears settled, remaining equity transferred to you the same day.
A legally registered Option Agreement gives us the right to manage the sale on your behalf. This creates a demonstrable legal interest that can be evidenced in court to pause proceedings. You do not receive cash upfront — the benefit comes at completion.
We contact your lender directly with written confirmation of the Option and the timeline to sale. In most cases this is sufficient to pause active proceedings while a legitimate sale is underway.
We sell the property on the open market in its current condition. No improvements are carried out. The property is listed, offers managed, and the transaction progressed by our team at no cost to you.
On the day of completion, your mortgage and all arrears are settled in full from the proceeds. Our agreed fee is deducted. The remaining equity balance is transferred to you. No sale, no fee.
We had a possession order and a bailiff date set. I was certain we'd lose the house. Civic Rescue had a formal offer to us in 24 hours and presented the paperwork directly to the court. The proceedings were stayed. We completed 10 days later.
Short answers to the questions we hear most often from homeowners facing imminent eviction.
One call takes minutes and commits you to nothing. We give you an honest picture immediately — and if we can help, we move fast.
Civic Rescue operates as a principal property buyer and does not provide debt advice, regulated mortgage advice, or FCA-authorised services. We strongly recommend all sellers seek independent legal advice before proceeding — and we pay all reasonable legal costs as standard. If you are in financial difficulty, Citizens Advice can also help: 0800 144 8848.